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Frequently Asked Questions
General Ordering Questions
- Will Top Stub Checks.com include changes that have taken place at my bank?
- What does an "MICR Specification Sheet" do?
- Is there a place for my phone number, license number or other information on my check?
- How do I place my order with Top Stub Checks.com?
- When will I receive my order?
- Can I check my order?
- How do I use the coupon I clipped?
- Why did I receive my order in separate packages?
- Could my order be delayed?
Ordering By Mail Questions
- What information do I send to place a new order with Top Stub Checks.com?
- If my account is new and I don't yet have checks, what do I send in to Image?
- How do I order if I've used all my existing checks?
- Are coupons clipped from newspapers or magazines OK to send?
Online Ordering Questions
- What should I check first if my computer's experiencing problems with the site?
- What browsers are required for ordering online withTop Stub Checks.com?
- Are the colors on screen exactly the same as the products?
- What should I do if I get an error message?
- Can I pay for my online order via credit card?
- Can I place the order online if the address on my checks differs from my credit card address?
- How will I know if Top Stub Checks.com has received my online order?
Quick Reorder Questions
- How do I place a Quick Reorder?
- I tried to place a Quick Reorder, but my previous order could not be found.
- Why can't I see all of the information from my previous order?
- I want to place a reorder, but would like to pay by credit card. How can I do this?
- I want to reorder, but I need to make changes to my personalization. How can i do this?
Product and Price Questions
- How do I take advantage of the Special Introductory Offer?
- What types of checks can I order from Top Stub Checks.com?
- Why doesn't Top Stub Checks.com offer checks with identification photographs?
- Why does it matter if I'm a First Time Customer or a Reorder customer?
Security Questions
- Will my Checks include security features to prevent and detect check fraud?
- Is it safe to order checks from a source other than my bank?
- Will my personal and financial details be protected when I order online?
Bank Comparison Questions
- Is it safe to order checks from someone other than my bank?
- If I don't order checks through my bank, can the bank refuse to process them?
- Why isn't my bank's street address printed on my checks?
- How can Top Stub Checks.com produce exclusively designed checks for less than banks charge for plain ones?
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